Inspired by the professional experiences of crisis negotiator Laurent Combalbert who with his partner, Marwan Mery, are among the top negotiators in the world. Together, they travel around the globe to help multinational corporations and governmental agencies with complex negotiations and conflict resolution.
A surrogate baby with a dangerous medical condition is kidnapped from a French couple and the team is called in to help
Eric is brought in by his ex-boss, Freddie Woods (Michael Ironside), from the FBI to negotiate with Charlotte Walker (Jessica Parker Kennedy), an extremist from a racist group threatening to set off bombs all over New York City.
When an important engineer at a company that manufactures collision avoidance software in cars is taken hostage, Eric and the team email the kidnapper, Joe, but discover a third party is intercepting their correspondence and purposely sabotaging their negotiation process.
Eric and the team must figure out how to negotiate with bank robbers who are not demanding cash,
Eric and the team try to save the life and sporting dreams of an up-and-coming baseball player in Louisville, Kentucky, whose survival hinges on negotiating for a bone marrow match that is being ransomed for $5 million.
Eric Beaumont, a top crisis and hostage negotiator, uses his insight into human behavior to resolve the most difficult kidnap and ransom cases.